Eesel is a conversational AI platform that can be used to automate customer service tasks, provide support, and collect data.
It is powered by ChatGPT, a large language model that is trained on a massive dataset of text and code. This allows Eesel to understand complex requests and provide accurate and helpful responses.
Features of Eesel:
- Powered by ChatGPT: Understands complex requests and provides accurate and helpful responses.
- Can be used to automate customer service tasks: Automates customer service tasks such as answering FAQs, resolving simple issues, and generating reports.
- Provide support: Provides support to customers 24/7, even when human agents are not available.
- Collect data about customer interactions: Collects data about customer interactions such as the types of requests they make, the time it takes to resolve issues, and the level of customer satisfaction.
- Easy to use: Easy to use and can be integrated with other systems.
Benefits
- Improved customer service: 24/7 support, quick issue resolution, data collection for better customer experience.
- Reduced costs: Automates customer service tasks, frees up human agents.
- Increased efficiency: Automates customer service tasks, provides 24/7 support.
- Improved data collection: Collects data about customer interactions for better customer experience and business decisions.
Use cases
Eesel can be used for a variety of use cases, including:
- Answering customer questions
- Resolving issues
- Providing support
- Collecting data about customer interactions
- Personalizing the customer experience
- Automating customer service tasks
Overall, Eesel is a powerful tool that can be used to improve customer service for businesses of all sizes. It is still under development, but it has the potential to be a valuable tool for businesses that are looking to improve their customer service.
