Moveworks is an AI platform that helps employees get answers and take action on their workplace requests.
It does this by understanding natural language, integrating with enterprise systems, and automating tasks.
Features of Moveworks
- Natural language understanding: Moveworks can understand and respond to employee requests in natural language, just like a human would. This makes it easy for employees to get the help they need without having to learn complex commands or navigate through multiple systems.
- Enterprise system integration: It integrates with a wide range of enterprise systems, including Salesforce, Workday, and Microsoft Office 365. This allows it to route requests to the appropriate system or person for resolution, and to provide employees with up-to-date information from their systems.
- Task automation: It can automate many of the time-consuming tasks that employees typically have to do themselves, such as submitting IT support tickets and updating HR information. This frees up employees to focus on more strategic work.
Benefits
- Increased employee productivity: Moveworks can help employees to get the help they need quickly and easily, without having to waste time searching for information or submitting tickets. This can lead to significant increases in employee productivity.
- Improved employee satisfaction: It can help employees to feel more valued and supported. When employees can get the help they need quickly and easily, it leads to improved employee satisfaction and morale.
- Reduced costs: It can help to reduce the costs associated with IT support, HR, and other IT services. By automating many of the time-consuming tasks that employees typically have to do themselves, it can free up employees to focus on more strategic work.
Use cases
- IT support: Moveworks can be used to resolve a wide range of IT support requests, such as resetting passwords, troubleshooting technical issues, and requesting software provisioning.
- HR: It can be used to resolve a wide range of HR requests, such as updating personal information, requesting vacation time, and enrolling in benefits.
- Facilities: It can be used to resolve a wide range of facility requests, such as reporting a maintenance issue, reserving a conference room, and requesting access to a building.
- Other: It can also be used to resolve a variety of other workplace requests, such as finding company policies, requesting expense reimbursements, and submitting help desk tickets.
Overall, Moveworks is a powerful AI platform that can help enterprises improve employee productivity, satisfaction, and cost savings.
