Order.link is an AI-powered tool that helps inside sales teams of manufacturers respond to customer inquiries faster by automatically creating orders and quotes based on incoming emails.
Features of Order.link
- Extracts and validates order information: Order.link understands email conversations, PDF and Excel attachments, and validates the extracted information against your master data. It highlights discrepancies and allows you to identify missing information instantly.
- AI-powered product matching: It’s artificial intelligence analyzes your product information and develops a technical understanding. This means that even orders without part numbers can be processed with high reliability.
- Recognizes use cases, matches specifications, and identifies missing information: It can recognize different use cases, such as orders, quotes, and requests for information. It can also match specifications and identify missing information.
- Manages emails in a central dashboard:It automatically categorizes incoming emails based on their content and displays them on a central dashboard. Users are assigned based on the recognized customer.
- One click away from your CRM and ERP systems: Generated orders and quotations can be adjusted before submission and will be created in your CRM and ERP systems at the click of a button.
Benefits
- Respond to customer inquiries faster: Order.link can help you respond to customer inquiries faster by automatically creating orders and quotes based on incoming emails.
- Reduce errors: It can help you reduce errors by automatically validating extracted information against your master data.
- Improve customer satisfaction: It can help you improve customer satisfaction by providing a faster and more efficient response to customer inquiries.
- Save time and money: It can help you save time and money by automating your order and quote creation process.
Use cases
Order.link can be used by inside sales teams of manufacturers in a variety of industries. Here are a few examples:
- Machinery and engineering: Order.link can be used by machinery and engineering companies to automate the processing of orders and quotes for spare parts and components.
- Automotive: It can be used by automotive companies to automate the processing of orders and quotes for vehicle parts and accessories.
- Electronics: It can be used by electronics companies to automate the processing of orders and quotes for electronic components and devices.
- Medical devices: It can be used by medical device companies to automate the processing of orders and quotes for medical devices and supplies.
Overall, Order.link is a powerful AI-powered tool that can help inside sales teams of manufacturers respond to customer inquiries faster, reduce errors, improve customer satisfaction, and save time and money.
