Superflows is an open-source toolkit to build an AI assistant for SaaS products. It makes it easy to add an AI assistant to a software product that lets users ask questions in natural language and the assistant makes API calls to answer them.
It is built on top of Rasa, a popular open-source framework for building chatbots. It also integrates with a number of other popular tools, such as Docker, Kubernetes, and AWS Lambda.
Features of Superflows
- Easy to use: It is designed to be easy to use for developers of all skill levels. There is no need to have any prior experience with AI or Rasa.
- Scalable: It can be scaled to handle a large number of users.
- Secure: It protects user privacy by encrypting all data.
- Affordable: It is available for free.
Benefits
- Improved customer service: Superflows can help businesses improve customer service by providing 24/7 support.
- Increased productivity: It can help businesses increase productivity by automating tasks.
- Reduced costs: It can help businesses reduce costs by eliminating the need for human customer service agents.
- Improved data insights: It can help businesses gain insights into customer behavior by collecting and analyzing data from user interactions.
Use cases
- Customer support: Superflows can be used to answer customer questions, resolve issues, and provide support.
- Sales: It can be used to qualify leads, answer questions, and close deals.
- Marketing: It can be used to generate leads, nurture prospects, and provide customer support.
- IT: It can be used to provide IT support, answer questions, and resolve issues.
- Human resources: It can be used to answer employee questions, onboard new employees, and provide benefits information.
