Workorb is a customer-facing team relationship management platform that uses GraphLLM technology to automate complex repetitive tasks and greatly improve sales, upsell, and service outcomes.
Features of Workorb:
- Untangles multi-year multi-people customer relationships: Workorb AI uses GraphLLM to connect the dots and follow chain of events, as conversations flow from email to Slack to meetings. This helps customer-facing teams to track every enterprise relationship they have and provides them with a factual understanding of each relationship.
- Automates complex customer related tasks: it can automate a variety of complex customer related tasks, such as identifying key stakeholders, tracking customer needs, and generating personalized reports. This frees up customer-facing teams to focus on more strategic tasks, such as building relationships and closing deals.
- Provides insights into customer relationships: it provides customer-facing teams with insights into customer relationships, such as the sentiment of customer interactions, the key topics discussed in customer conversations, and the level of engagement of each customer. This information can be used to improve customer service, retain customers, and grow revenue.
Benefits:
- Increased sales and upsell opportunities: Workorb AI can help customer-facing teams to identify new sales and upsell opportunities by providing them with a deep understanding of customer needs and relationships.
- Improved customer service: it can help customer-facing teams to improve customer service by providing them with insights into customer sentiment and engagement.
- Reduced costs: it can help customer-facing teams to reduce costs by automating complex tasks and freeing up their time to focus on more strategic tasks.
Use cases:
it can be used by customer-facing teams in a variety of industries, including:
- Sales: Workorb AI can be used by sales teams to track their leads and customers, identify new sales opportunities, and close more deals.
- Marketing: it can be used by marketing teams to track the performance of their marketing campaigns and generate personalized marketing materials.
- Customer support: it can be used by customer support teams to track customer issues, resolve issues quickly, and improve customer satisfaction.
Overall, Workorb AI is a powerful tool that can help customer-facing teams to improve their sales, customer service, and efficiency.
